Privacy Policy for Torrent Strike Bowl

Torrent Strike Bowl is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, including when you use our services for bowling lane bookings, party package inquiries, and other recreational activities we offer. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We collect various types of information from and about you depending on how you interact with our site and services:

• Personal Data: When you make a booking, inquire about party packages, or register on our site, we may collect personally identifiable information such as your name, email address, phone number, and payment information. This information is necessary for us to provide our services to you.
• Usage Data: We automatically collect certain information when you access or use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our site is used and how we can improve it.
• Booking and Transaction Data: Details related to your bowling lane bookings, party package selections, and any other transactions made through our site.

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• To provide and maintain our services, including processing your bowling lane bookings and party package inquiries.
• To communicate with you regarding your bookings, inquiries, and to provide customer support.
• To send you promotional communications, special offers, or information about new services, if you have opted in to receive them.
• To improve and personalize your experience on our online platform, dynamically enhancing our offerings based on user feedback and preferences.
• To monitor and analyze usage and trends to improve the functionality and user-friendliness of our site.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (1) comply with the law and the reasonable requests of law enforcement; (2) enforce our legally binding agreements or to protect the security or integrity of our service; and/or (3) exercise or protect the rights, property, or personal safety of Torrent Strike Bowl, our customers, or others.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights under GDPR (General Data Protection Regulation)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Torrent Strike Bowl

Pasir Panjang Drive 3

Singapore, 126800

Singapore